Privacy Policy

1. Introduction

OpenServiceConsortium ("we," "our," or "us") is dedicated to the protection of your privacy. This document, our Privacy Policy, outlines our procedures regarding the collection, handling, disclosure, and safeguarding of your data when you engage with our website openserviceconsortium.sbs or make use of our yacht rental services.

Your use of our offerings indicates your agreement to the guidelines specified in this document. This policy is in accordance with pertinent privacy legislation like the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal details that you knowingly provide to us when you:

• Reserve a yacht charter
• Get in touch via our website or telephone
• Sign up for our newsletter
• Complete our website forms
• Engage in surveys or promotional events

Such details may consist of:

• Identification and contact details (email, phone, address)
• Billing details (safely processed by third-party services)
• Yacht charter inclinations and specifics
• Urgent contact particulars
• Diet preferences or health-related information (when disclosed)

2.2 Automatically Collected Information

During your visit to our platform, specific information about your gadget and browsing patterns is automatically collected:

• IP address and geographic data
• Type and edition of the web browser
• Frequency and length of visits to our site
• Websites directing to ours
• Device specifications (model, screen resolution, etc.)

2.3 Cookies and Tracking Systems

Cookies and similar tracking systems are utilized to boost your browsing experience on our website. These systems facilitate us to:

• Store your preferences
• Evaluate website traffic and functionality
• Offer personalized content
• Strengthen our offers

You have the ability to modify cookie preferences through your web browser settings or our cookie consent banner.

3. How We Utilize Your Information

We put to use the information we gather for:

• Provision of Services: To deliver yacht charter services, finalize bookings, and engage with you regarding your arrangements
• Client Support: To address your questions and offer support as needed
• Transaction Handling: To conduct transactions and manage invoices
• Safety and Assurance: To confirm the safety of our operations and safeguard against deceitful activities
• Promotions: To forward marketing communications and updates (subject to your authorization)
• Site Enhancement: To examine visitor patterns and ameliorate our website’s features
• Adhering to Laws: To comply with legal and regulatory obligations

4. Sharing and Disclosure of Information

We refrain from selling, bartering, or leasing your private details to third parties. However, under these scenarios, your details might be shared:

4.1 Service Vendors

Information might be disseminated to trustworthy third-party vendors who support us in areas like: processing payments; managing web hosting and maintenance; conducting email campaigns; undertaking analytics and execution monitoring; and delivering customer assistance.

4.2 Legal Necessities

We might unveil your details if legally obliged or in the scope of legal actions, court mandates, urgencies, or probes into suspected deceptive or illegal undertakings.

4.3 Company Reorganizations

If there is any business restructuring, such as mergers, acquisitions, or asset sales, your data might be transferred as part of such dealings.

5. Data Protection

We employ suitable technical and organizational precautions to shield your personal data from unwarranted access, changes, disclosure, or obliteration. Such measures encompass encryption, protected servers, access controls, periodic assessments, and staff education.

Nonetheless, we cannot assure full security of your data as no electronic storage or data transmission method is entirely foolproof.

6. Retention of Data

Your personal information is kept only as long as necessary for the purposes it was gathered for or as mandated by law. Typical retention periods include:

• Charter reservations: 7 years (for tax/legal reasons)
• Promotional Communications: until you opt-out or delete
• Website Analytics: 26 months
• Client Assistance: 3 years from the last interaction

7. Your Rights and Options

You have rights to access, rectify, erase (limited by legal requirements), transfer, opt-out of marketing, and control cookies. To exert these rights, get in touch with us using the information beneath.

8. External Services

8.1 Google Analytics

Our usage of Google Analytics assists us in understanding website traffic. Opting out is an option via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interactions

Links on our platform may lead to social networks that operate under their respective privacy regulations.

8.3 Payment Facilitators

Monetary transactions are processed by third-party financiers that comply with the Payment Card Industry Data Security Standard (PCI DSS).

9. Cross-Border Data Processes

Your information could be transported to and handled in countries other than Monaco. We implement protective measures in line with relevant privacy laws.

10. Privacy of Minors

Our services are not meant for individuals under the age of 13, and we do not purposely accumulate their data. In case you suspect a minor has provided us with data, promptly reach out to us.

11. Modifications to This Privacy Policy

Periodically, we may adjust this Privacy Policy to mirror shifts in our procedures or legal principles. Any alterations will be communicated by publishing the revised policy, notifying registered users via email, or by displaying an announcement on our website. Your continued utilization post-update signifies consent with the new terms.

12. Getting in Touch

For inquiries regarding this Privacy Policy or our handling of data, please reach out to us:

13. Accordance with Google Ads User Consent Policy

We are in accordance with the user consent policy of Google Ads. Your choices regarding cookies and tracking can be altered at any time through our cookie settings.